Independent documentation and optional landlord-connected features handle information differently.
Original requests, reports, photos, notes, personal information, and generated documents are stored on your device. Independent use does not contact the landlord connection backend. The legal-help directory is stored locally.
Keep copies of important documents. Uninstalling the app or clearing its data can remove local app records; downloaded files may remain in device storage.
When you check or accept an invitation, the app communicates with the shared connection services to identify the landlord, property, and unit and establish access. You can optionally link an email and password to restore connected access.
Connecting alone does not send all your local records. You review a sharing preview and choose which repair issues, documentation requests, or move-in and move-out reports to submit.
Selected case details, relevant identity and property information, and selected photos or attachments are transmitted to the shared backend, using Supabase services, and made available to authorized landlord or property management users.
Connected services store case history and generated PDF records. Tenants can access the cases they submitted and the updates and files made visible to them; internal management notes and contractor communications are kept separate.
Connected case updates may use Firebase Cloud Messaging and device push tokens for notifications. Connection-related messaging is enabled after connecting. Independent use does not enable this connection messaging.
Internet access is needed to submit and synchronize shared cases. Offline submissions may remain queued until a connection is available.
Disconnecting preserves local originals, cached timelines, and downloaded PDFs. It does not automatically delete cases already submitted from the landlord’s records or shared services.
For questions about connected account data, access, or deletion, contact support. Record handling also depends on the participating property manager and the deployed services.
Camera, image selection, and storage access support evidence capture and document saving. Notification permission supports reminders and connected updates where enabled. Protect your device and any exported copies using its security settings.
The app uses Google AdMob for advertising. AdMob and Google Play services may process advertising identifiers and related information under their own policies. Independent mode refers to the landlord connection backend; it does not mean advertisements or all third-party services operate offline.
Supabase and Firebase support optional connected workflows. The information handled depends on the features you use.
Updated September 30, 2026.
NovaLeatherworks LLC, operating as Nova Works LLC
Pittsburgh, PA 15205
support@nova-worksllc.com
Contact support with privacy questions or requests. This page may be updated as the app and connected services change.