Manage the whole request lifecycle
Bring repair issues, document requests, and move-in or move-out reports into one case workspace, organized by property and unit.
- Acknowledge requests and assign responsibility.
- Track repairs through in process, contractor requested, scheduled, work completed, and closed.
- Set expected completion or response dates and record revisions.
- Use request-specific stages for documentation and inspections.
Connect tenants by invitation
Create an expiring, revocable QR code, link, or manual code for a unit. Tenants review the landlord and property details before accepting, then choose which records to share.
Coordinate contractors
Maintain contractor contacts by trade. Prepare a text or email work request, review its recipient and wording, then send through the configured service. Delivery status and follow-up attempts stay in the internal case history.
Dated records for both sides
Tenant-visible updates create dated PDF records and notifications. Tenants can download records for their own shared cases without requesting copies from management. Internal notes and contractor contact details remain separate from the tenant view.
Built for property management teams
Organize properties and units, manage company owners and managers, control property access, and assign cases. Dashboard notifications remain available even when an optional email or browser alert is missed.
Development and availability
The companion web application is in development. Connected workflows require the shared backend and notification services to be configured. Contact Nova Works to discuss a pilot or receive availability information.
Ask about the landlord companion